Reporting Unprofessional Conduct

One on One with the Police


Reporting Unprofessional Conduct

Customer Care
Because we care we want you to care also

The Constabulary through its Mission Statement, Oath of Office and Code of Ethics is committed to the delivery of impartial and professional service to the public at all times. We are concerned when our customer’s expectations are not met, when some of our members fail to comply with the letter and spirit of professionalism.

Because we care we want you to care also. We want well-meaning citizens to communicate to us when our members miss the mark. It is your duty to report possible corruption, unprofessional conduct or unethical behavior to any one of the following:

The Office of the Commissioner of Police
101-105 Old Hope Road
Kingston 6
Tel: 927-4421-4

Anti-Corruption Branch
NCB Building
5th Floor, South Tower
2 Oxford Road
Kingston 5
Tel: 926-9579


Bureau of Special Investigation
Office Centre Building
5th Floor
12 Ocean Boulevard
Kingston Mall
Tel: 922-3359 or 922-9749

Police Public Complaints Authority
45-47 Barbados Ave
Kingston 5
Tel: 968-8875, 968-1932
Toll Free: 1-888-367-435
42 Market Street
Montego Bay
St James
Tel: 940-2310

When you contact us we will:

  • Thoroughly investigate all cases without any biases;
  • Respect any confidentially;
  • Keep you updated on our progress if it is a protracted investigation and;
  • Inform you of the out come of the investigation.

If you are not satisfied with the progress of your complaint, you may contact:

The Principal Director
Standards Monitoring and Evaluation
Public Sector Reform Unit
Cabinet Office
2a Devon Road
Kingston 5
Tel: 929-1423
Fax: 929-6676

If you are still not satisfied, you may contact:
Office of the Public Defender
78 Harbour Street
Tel: 922-7089
Fax: 922-9830